Thought Leadership

Using AI to Create a More Human Experience

March 31, 2022
Today’s cross-channel customers expect you to react and respond in real-time to engagement across marketing, commerce, and CX channels — and they expect you to do it in a personalized manner. AI can help make the seamless coordination of channels across the customer experience a breeze.

Join Vijay Chittoor, Co-Founder and CEO at Blueshift, to learn how AI helps leading organizations deliver customer-centric engagement at scale. You'll explore how this technology can be easily leveraged throughout the customer journey to send coordinated, personalized messages across top channels to drive customers to engage, convert, and become brand loyalists.

After this session, you’ll be able to:

Understand the components of AI-powered, customer-centric engagement
Describe how AI unlocks 1:1 customer-centric engagement at scale
Quantify the impact of AI-powered engagement