Thought Leadership

The Cost of "Checking the Box" on Personalization

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March 12, 2025

Most companies think adding a name to an email is enough personalization. It’s not. If you’re not using real-time data to create a truly relevant experience, customers won’t care

This video explores:

  • Why one-off personalization efforts fail to drive real results

  • The biggest risk of treating personalization as a “box to check”

  • Why only 5% of consumers feel emails are truly relevant and well-timed

Personalization isn’t just a box to check. Watch now to learn how to do it right.